Privacy Policy

Updated 23rd Feb 2005

Why do you have a privacy policy?

Internet research has repeatedly shown that many consumers are reluctant to engage in electronic transactions because of concerns about the privacy of their personal data. Privacy policies and accurate public statements outlining such policies are a vital step towards encouraging openness and trust in electronic commerce among visitors to Web sites. They can help visitors to make informed choices about entrusting an organisation with personal data and doing business with it.
Taken from the Organisation for Economic Co-operation and Development

When you visit our site

You can access our Web site home page and browse our site without disclosing your personal data

We do not use cookies on our Web site.

We do not display any 3rd party advertising

We may use the site visit log for general statistics - like site usage

We do not automatically capture or store personal data from visitors to the site, other than to log the user's IP address and session information such as the duration of the visit to the site and the nature of the browser used. This information is used only for administration of the site system and in the compilation of statistics

This privacy policy does not cover the links within this site linking to other sites

When you make an enquiry or contact us

We will use your email address for the purpose of responding to you and subsequent correspondence

We will store the email communications between you and us

We will not pass your email address to 3rd parties

We will not use your contact details for direct marketing purposes

We will only contact you in regard to your specific enquiry

When you place an order

We will collect your contact, delivery and billing details

We use billing details for invoicing and will pass your contact/delivery details to the 3rd party companies that deliver goods to you

We may contact you by any means during the order process

If you have requested credit terms, we may pass your details to 3rd party credit reference agencies

As a customer

For direct marketing purposes we may communicate via email or post

For direct marketing purposes, we will never telephone or send you fax

We may pass your details to 3rd parties for the purpose of credit control

Your rights

You have the right to see information that is held about you and to have it corrected if it's wrong.

You have the right as a customer not to be sent marketing material

You have the right to ask for clarification on our Privacy Policy